What is it about? You influence a person not only with words, but also with the rate of speech, facial expressions, timbre of voice, gestures and even body position. These are all communication channels through which people communicate. In order to properly influence the interlocutor, these components must work in unison and carry a single positive message. Otherwise, you will waste time, and the employee will tell you the imperishable "I do not believe!". And further. Negativeness isn't always a bad thing. For example, if an employee does his job poorly, then you need to give him the correct feedback with a negative connotation (without becoming personal). But even in this case, the negative message should be controlled.
So, let's summarize.
It is written in the canons of military science: success in battle is achieved by effort and close interaction of all branches of the armed forces and branches of the armed forces. This postulate is quite applicable in communications with subordinates. Therefore, use a rational and emotional approach when working with personnel. Combine these two methods of management, make your team better, and get great results.
Most importantly, remember that people are your most important resource.
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